Privacy Policy

Simply put, we are committed to providing you with the best service available online or elsewhere. Unlike other online services, European-Patent.org will NOT disclose your personal information to third parties.

In general, you can visit European-Patent.org without telling us who you are or revealing any personal information about yourself. We track the Internet address of the domains from which people visit us and analyze this data for trends and statistics, but the individual user remains anonymous.

What personal information does European-Patent.org collect from me?
European-Patent.org collects personal information upon registration. During registration, European-Patent.org typically will ask for your name and e-mail address. We require, at a minimum, a first name, last name, password, and valid e-mail address. The more information you volunteer (and the more accurate it is), the better we are able to customize your experience. Once registered, you are part of the European-Patent.org community, a customer account is created, and you can take full advantage of European-Patent.org's services.

In addition to registration we may ask you for personal information at other times, including immediately following the registration process, when you enter a contest or promotion sponsored by European-Patent.org, and when you report a problem with the service or with your account. If you contact European-Patent.org we will keep a record of that correspondence. European-Patent.org also occasionally asks registered users to complete surveys that we use for research purposes. Wherever European-Patent.org collects personal information we make an effort to include a link to this Privacy Policy on that page.

European-Patent.org customers use our service also to store files and folders (data). European-Patent.org will not review, share, distribute, print, or reference any such data except as outlined in the Terms of Service or as may be required by law.

What are cookies and how does European-Patent.org use them?
In order to provide a personalized service, European-Patent.org uses cookies to store some information about your account. A cookie is a small amount of data that is sent to your browser from a web server that is stored on your computer's hard drive. European-Patent.org uses both session ID cookies and persistent cookies.

Generally, we use cookies:

To establish an authenticated session with the service when you login to your European-Patent.org account using our web interface. When you use European-Patent.org's web interface to access your account, logging in will require that you accept a session ID cookie. When you close your web browser, the session ID cookie will terminate.
To remember some of your basic account preferences in order to deliver a better, more personalized service. A persistent cookie may be set when you register, "Sign In," or use the European-Patent.org web interface to record certain application settings and other preferences.
European-Patent.org may also record your IP address for system administration, monitoring, and fraud prevention purposes.

How does European-Patent.org use my information?
European-Patent.org's primary reason for collecting personal information is to provide you, the customer, with a customized experience. Knowing a little about you, we can deliver more relevant information and content, and hence better service, to you.

European-Patent.org does not provide any of your personal information to third parties. We do not sell or give access to our customer e-mail list or other customer profile information to anyone.

European-Patent.org does research on customer demographics and behavior based on the information provided to us upon registration, during a promotion, from our server log files or from surveys. We do this to better understand and serve our customers. This research is compiled and analyzed on an aggregated basis.

Who is collecting information?
When you access European-Patent.org and are asked for personal information, you are sharing that information with European-Patent.org alone.

With whom does European-Patent.org share my information?
European-Patent.org will not disclose any of your personal information except when we have your permission or under special circumstances, such as when we believe in good faith that the law requires it or under the circumstances described below. Please see our Terms of Service for more detailed information about how your personal information may be shared. The following describes some of the ways that your information may be disclosed.

Data in the Aggregate: European-Patent.org may disclose aggregated statistics (for example, 65% of our users are Europeans) in order to describe our services to prospective partners, advertisers, and other third parties, and for other lawful purposes.
Special Circumstances: European-Patent.org may also disclose account information in special cases when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be violating European-Patent.org's Terms of Service or may be causing injury to or interference with (either intentionally or unintentionally) European-Patent.org's rights or property, other European-Patent.org users, or anyone else that could be harmed by such activities. European-Patent.org may disclose or access account information when we believe in good faith that the law requires it and for administrative and other purposes that we deem necessary to maintain and improve our products and services.

What are my choices regarding collection, use, and distribution of my information?
European-Patent.org may, from time to time, e-mail you regarding our products and services. Only European-Patent.org or agents working under confidentiality agreements on behalf of European-Patent.org will send you such e-mail. Customers who do not wish to receive our newsletter or promotional communications may opt-out of receiving these communications at http://www.european-patent.org/remove.htm

You also have choices with respect to cookies. By modifying your browser preferences, you have the choice to accept all cookies, to be notified when a cookie is set, or to reject all cookies. If you choose to reject all cookies you will be unable to access your European-Patent.org via the web interface.

European-Patent.org does not sell or provide access to customer information to anyone. If there is an exception to this policy, we will notify you at the time of data collection or transfer if your data will be shared with a third party and you will always have the option of not permitting the transfer.

What is European-Patent.org's policy on allowing me to update, correct, or delete my personal information?
You can edit your European-Patent.org account information at any time by accessing your account using our web interface (your profile information can be modified by accessing the "Contacts - Group members" page once you are logged in). If you have forgotten your password, please request a new one by email.

Your European-Patent.org account can be deleted or deactivated at anytime. Doing so will result in losing access to most functions and services provided by European-Patent.org, including your European-Patent.org account and any files stored in it. Please email us for instructions about deleting or deactivating your European-Patent.org account. Residual account information remains archived within our records.

What security precautions are in place to protect the loss, misuse, or alteration of my information?
Your European-Patent.org account information and European-Patent.org customer profile are password-protected so that you, and only you, have access to this personal information. You may edit your European-Patent.org account information by logging into our web interface using your European-Patent.org username and password.

We require that you do not divulge your password to anyone. European-Patent.org will never ask you for your password in an unsolicited phone call or e-mail. Also remember to sign out of your European-Patent.org account and close your browser window when you finish your work. This is to ensure that others cannot access your personal information or files if you share a computer with someone else or are using a computer in a public place like a library or Internet cafe.

As a global company, European-Patent.org has international sites and users all over the world. When you give European-Patent.org personal information, that information may be sent electronically to servers outside of the country where you originally entered the information, such as to the United States or other countries. In addition, that information may be used, stored and processed outside of the country where you entered it. Whenever European-Patent.org handles personal information as described above, regardless of where it occurs, European-Patent.org takes steps to ensure that your information is treated securely and in accordance with the relevant Terms of Service and this Privacy Policy.

Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, European-Patent.org cannot ensure or warrant the security of any information you transmit to us or while using the service, and you do so at your own risk. Once we receive your transmission, we make our best effort to ensure its security on our systems.

What does European-Patent.org do with contact information that I might provide?
When you use European-Patent.org to email or provide customer support, you normally enter that person's e-mail address into the system so that a message can be sent. European-Patent.org treats any contact information that you enter while using the service with the same respect and confidentiality as your own information. E-mail addresses that you enter when using European-Patent.org to share information are not sold or made available to any 3rd parties.

Using European-Patent.org's "Client side" feature requires that the person you are sharing with have an European-Patent.org account to access the folder. If the person you are sharing with does not already have an European-Patent.org account, a free sharing account will be created for that person when you "Create new customer". European-Patent.org will automatically send an e-mail inviting the person so they can access the client side you have created. The same Privacy Policy in effect for "attorney accounts" also applies to European-Patent.org "client accounts". Only European-Patent.org will make use of any personal information collected from a customer with a sharing account.

What else should I know about my privacy?
Please keep in mind that whenever you voluntarily disclose personal information online - for example on message boards, through e-mail, or in chat areas - that information can be collected and used by others. In short, if you post personal information online that is accessible to the public, you may receive unsolicited messages from other parties in return.

This web site contains links to other sites. Please be aware that European-Patent.org is not responsible for the privacy practices of other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by this web site.

Ultimately, you are responsible for maintaining the secrecy of your passwords and/or any account information. Please be careful and responsible online.